Resources & Documentation
Access our comprehensive library of legal agreements, technical guides, and industry whitepapers tailored for US-based organizations. Download the documentation you need to support your technology infrastructure.
All File Types
11 documents
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PDF
450 KB
Master Service Agreement (MSA)
The foundational agreement governing the long-term relationship between Arden Logic and our clients, outlining general terms and conditions.
PDF
1.2 MB
Cybersecurity Incident Response Plan
A comprehensive framework for identifying, containing, and recovering from security incidents, based on NIST SP 800-61 standards.
PDF
2.1 MB
Managed IT Onboarding Guide
A professional roadmap for new clients transitioning to Arden Logic's Managed IT ecosystem, covering discovery to full management.
PDF
3.5 MB
The State of Cybersecurity Report
Analysis of emerging threats and defensive strategies tailored for the US small and medium business landscape.
PDF
540 KB
SOC 2 Type II User Guide
Official overview of security controls and independent audit results ensuring data integrity and reliability.
PDF
890 KB
HIPAA Compliance Statement
Official guidance for healthcare organizations to ensure PHI security within managed IT environments, compliant with HHS regulations.
PDF
620 KB
VoIP Network Readiness Checklist
Technical requirements and network optimization steps to ensure crystal-clear voice communications across your infrastructure.
PDF
320 KB
Acceptable Use Policy (AUP)
Standard guidelines for the appropriate use of network resources, communications systems, and technology infrastructure.
WEB
N/A
IP Camera Storage & Bandwidth Calculator
A technical tool for planning surveillance storage needs and network capacity for modern security camera systems.
PDF
1.8 MB
Structured Cabling Standards Reference
Overview of TIA/EIA-568 cabling standards for high-performance network infrastructure in commercial environments.
PDF
2.4 MB
Audio-Visual Operations Manual
Professional standards for managing complex AV environments, conference room technology, and integrated systems.
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